TERMS OF SERVICE

Quality Compounding Rx of America

QCRxusa.com

Effective Date: September 9, 2026 | Last Updated: September 9, 2026

PLEASE READ THESE TERMS CAREFULLY. SECTION 21 CONTAINS A BINDING ARBITRATION AGREEMENT AND A CLASS ACTION WAIVER. THEY REQUIRE YOU TO RESOLVE MOST DISPUTES WITH US INDIVIDUALLY, THROUGH ARBITRATION RATHER THAN IN COURT, AND THEY WAIVE YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION. YOU HAVE 30 DAYS TO OPT OUT. SEE SECTION 21.10. SECTION 18 ALSO LIMITS OUR LIABILITY TO YOU.

THIS WEBSITE DOES NOT PROVIDE EMERGENCY MEDICAL SERVICES. IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 OR GO TO THE NEAREST EMERGENCY ROOM IMMEDIATELY.

1. Acceptance of These Terms

These Terms of Service ("Terms") govern your access to and use of the website located at QCRxusa.com and any related pages, forms, portals, and online services we operate (collectively, the "Site"), and your purchase of products and services from Quality Compounding Rx of America ("QCRx," "we," "us," or "our").

By accessing or using the Site, submitting a prescription or an inquiry to us, or placing an order, you agree to be bound by these Terms and by the following documents, each of which is incorporated here by reference: our Privacy Policy and Notice of Privacy Practices, our Cookie Notice, our Consumer Health Data Privacy Policy, and our Shipping and Returns Policy. If you do not agree, do not use the Site or our services.

2. About QCRx and the Nature of Our Services

QCRx is a licensed 503A compounding pharmacy located in Las Vegas, Nevada, and licensed in multiple states. Our current licensure and shipping coverage is listed at https://www.qcrxusa.com/shipping. We prepare patient specific compounded medications pursuant to valid prescriptions issued by licensed prescribers.

QCRx is not a drug manufacturer and is not registered as a 503B outsourcing facility. We do not compound medications for office stock, bulk distribution, or general resale except where expressly permitted by applicable state and federal law.

QCRx operates on a cash pay basis. We do not bill health insurance plans, Medicare, Medicaid, or other third party payors, and we make no representation that any product or service we provide will be reimbursed by any payor.

3. Eligibility

You may use the Site only if you are at least 18 years of age, reside in the United States, and are able to form a binding contract. If you are creating or using a prescriber account, you additionally represent that you hold an active, unrestricted license to prescribe in the state in which you practice, that any DEA registration you provide is current and in good standing, and that you are authorized to act on behalf of the practice you identify.

Parents and legal guardians may submit information and place orders on behalf of a minor patient. By doing so, you represent that you have the legal authority to do so.

4. No Medical Advice

Content on the Site, including formulation descriptions, ingredient information, educational materials, and resource content, is provided for general informational purposes only. It is not medical advice and is not a substitute for consultation with a licensed healthcare professional.

Nothing on the Site creates a pharmacist and patient relationship or a prescriber and patient relationship. Always consult your prescriber before starting, stopping, or changing any medication. Never disregard professional medical advice or delay seeking it because of something you read on the Site.

5. Important Disclosures About Compounded Medications

You acknowledge and understand the following:

Compounded medications are not approved by the U.S. Food and Drug Administration. The FDA does not review compounded preparations for safety, efficacy, or manufacturing quality before they are dispensed.
Compounded medications are prepared for an individual patient pursuant to a valid prescription and are not intended as routine substitutes for, or equivalents of, commercially available FDA approved products.
QCRx makes no claim that any compounded preparation is superior to, interchangeable with, or a cheaper alternative to any commercially available product. The decision to prescribe a compounded preparation rests with the treating prescriber.
As with any medication, compounded preparations carry risks, including the risk of allergic reaction and adverse effects. Report any suspected adverse reaction to your prescriber and to QCRx promptly, and seek emergency care if the reaction is severe.
Beyond use dates assigned to compounded preparations are not the same as manufacturer expiration dates. Follow all storage and handling instructions provided with your medication.

6. Prescription Requirements

We dispense only pursuant to a valid prescription issued by a licensed prescriber acting within the scope of practice and within a legitimate prescriber and patient relationship. We reserve the right to verify any prescription, to contact the prescriber, and to decline to fill any prescription in the exercise of our professional judgment or where required by law.

We dispense only into states in which we hold an active resident or nonresident pharmacy license. If we are not licensed in your state, we cannot fill your prescription regardless of its validity.

7. Prescriber Accounts and Account Security

If you register for a prescriber account, you agree to provide accurate, current, and complete information, including license number, NPI, and where applicable DEA registration, and to update that information promptly if it changes. You agree to notify us immediately if your license or DEA registration is suspended, restricted, surrendered, or revoked.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at info@qcrxusa.com or 702-984-6640 if you suspect unauthorized access. We may suspend or terminate any account at our discretion, including where we have reason to believe credentials have been shared or misused.

8. Orders, Pricing, and Payment

All orders are subject to acceptance by QCRx. We may decline or cancel any order, including after submission, for reasons including ingredient availability, prescription verification, licensure restrictions, suspected fraud, or pricing error.

Prices are stated in U.S. dollars and are subject to change without notice. Prices displayed on the Site or quoted by our staff do not include shipping, handling, or applicable taxes unless expressly stated. If a product is listed at an incorrect price due to a typographical or system error, we may cancel the order and issue a full refund of any amount charged.

Payment is due at the time of order unless we agree otherwise in writing. By submitting payment information, you represent that you are authorized to use the payment method provided and you authorize us to charge the full order amount, including shipping and taxes.

Any promotional offer is subject to its own stated terms, applies only to eligible accounts and qualifying orders, cannot be combined with other offers unless stated, and may be modified or withdrawn at any time.

9. Shipping, Delivery, and Returns

Shipping, delivery, cancellation, replacement, and refund terms are set out in our Shipping and Returns Policy at https://www.qcrxusa.com/, which forms part of these Terms. Please read it before placing an order, because federal and state law significantly limits the return of dispensed prescription medications.

10. Acceptable Use

You agree not to:

Use the Site for any unlawful purpose or in violation of any federal, state, or local law, including controlled substance laws.
Submit false, forged, or altered prescriptions, or misrepresent your identity, licensure, or authority.
Attempt to obtain medication for anyone other than the named patient, or resell or redistribute any medication we dispense.
Access or attempt to access accounts, data, or systems you are not authorized to access.
Introduce malware, attempt to disrupt the Site, or circumvent any security or access control measure.
Scrape, crawl, harvest, or use automated means to extract data from the Site without our prior written permission.
Post or transmit content that is unlawful, defamatory, harassing, or infringing.

11. Intellectual Property

The Site and its contents, including text, graphics, logos, formulation descriptions, educational materials, and software, are owned by QCRx or its licensors and are protected by United States and international intellectual property laws. The QCRx name, logo, and related marks are our trademarks and may not be used without our prior written consent.

We grant you a limited, revocable, nonexclusive, nontransferable license to access and use the Site for your personal use or, for prescribers, for legitimate professional use in connection with your practice. All other rights are reserved.

12. Your Submissions and Feedback

If you send us suggestions, ideas, or other feedback about our products or the Site, you grant us a perpetual, irrevocable, royalty free, worldwide license to use that feedback for any purpose without compensation or attribution. Do not send us feedback you consider confidential.

Do not transmit protected health information through general Site contact forms or unsecured email. Use the secure methods identified at https://host4.lifefile.net/qcrxusa/patient or call us at 702-984-6640.

13. Third Party Websites and Services

The Site may link to or integrate with websites and services operated by third parties, including e-prescribe networks, payment processors, and shipping carriers. We do not control and are not responsible for the content, products, policies, or practices of any third party. Your dealings with third parties are solely between you and that party.

14. Electronic Communications and Text Messaging

By providing your email address or phone number, you consent to receive communications from us electronically, including order confirmations, refill reminders, service notices, and notices required by law. You agree that electronic communications satisfy any legal requirement that a communication be in writing.

If you consent to receive text messages, message and data rates may apply and message frequency varies. You may opt out at any time by replying STOP, or by contacting us at 702-984-6640. Wireless carriers are not liable for delayed or undelivered messages. We do not share mobile numbers or text messaging consent with third parties for their own marketing purposes.

You may opt out of marketing emails using the unsubscribe link in any such message. Opting out of marketing communications does not stop transactional communications about your prescriptions and orders, which we must send in order to serve you.

15. Accuracy of Site Content and Availability

We work to keep information on the Site accurate and current, but we do not guarantee that it is free of typographical errors, inaccuracies, or omissions, and content may change without notice. If you believe information about you held by QCRx is inaccurate, follow the correction process described in our Privacy Policy and Notice of Privacy Practices.

We do not guarantee that the Site will be available at any particular time. During any outage, contact us by telephone at 702-984-6640.

16. Privacy

Our collection and use of information is described in our Privacy Policy and Notice of Privacy Practices, our Cookie Notice, and our Consumer Health Data Privacy Policy, each available at https://www.qcrxusa.com/. Protected health information is handled in accordance with HIPAA and applicable state privacy law.

17. Disclaimer of Warranties

EXCEPT AS EXPRESSLY STATED IN THESE TERMS AND EXCEPT FOR WARRANTIES THAT CANNOT BE DISCLAIMED UNDER APPLICABLE LAW, THE SITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT CONTENT ON THE SITE IS ACCURATE OR COMPLETE. NOTHING IN THIS SECTION LIMITS ANY OBLIGATION QCRX OWES UNDER APPLICABLE PHARMACY LAW OR THE PROFESSIONAL STANDARD OF CARE.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QCRX AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID TO QCRX IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR $1,000.00.

THESE LIMITATIONS DO NOT APPLY TO CLAIMS FOR PERSONAL INJURY OR DEATH, TO GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, OR TO ANY LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

19. Indemnification

You agree to indemnify and hold harmless QCRx and its officers, employees, and agents from any claim, loss, liability, or expense, including reasonable attorneys’ fees, arising out of your breach of these Terms, your misuse of the Site, your violation of any law, or, if you are a prescriber, any claim arising from a prescription you issued or information you provided to us.

20. Termination

We may suspend or terminate your access to the Site or to any account at any time, with or without notice, including where we believe you have violated these Terms or where required by law. Sections that by their nature should survive termination will survive, including Sections 11, 12, and 17 through 22.

21. Dispute Resolution, Binding Arbitration, and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO RESOLVE MOST DISPUTES WITH QCRX THROUGH INDIVIDUAL BINDING ARBITRATION RATHER THAN IN COURT, AND IT WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION. YOU MAY OPT OUT OF THIS SECTION WITHIN 30 DAYS AS DESCRIBED IN SUBSECTION 21.10.

21.1 Informal Resolution First

Before starting an arbitration or filing in small claims court, you agree to give us an opportunity to resolve the matter. Send a written notice of dispute to info@qcrxusa.com or to the address in Section 25 describing the nature of the claim, the facts supporting it, and the relief you seek, along with your name and contact information. We will do the same before bringing any claim against you. Both parties agree to negotiate in good faith for 60 days from receipt of the notice. This step is a condition precedent to arbitration, and any applicable limitations period is tolled while it runs.

21.2 Agreement to Arbitrate

Except for the claims described in Subsection 21.7, you and QCRx agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, our products or services, our marketing or advertising, or our collection and handling of your information, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether it arose before or after these Terms took effect, will be resolved exclusively by final and binding individual arbitration rather than in court.

This agreement to arbitrate is governed by the Federal Arbitration Act, which the parties agree applies to and governs the interpretation and enforcement of this Section, including the enforceability of the class action waiver in Subsection 21.5.

21.3 Arbitration Rules, Forum, and Costs

The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, or its Commercial Arbitration Rules where the claimant is a prescriber, practice, or other business, in each case as modified by this Section. The rules are available at www.adr.org. A single arbitrator will decide the dispute and may award any relief available in court to an individual party, subject to the limitations in Sections 17 and 18.

Arbitration will be held in Clark County, Nevada. You may instead elect to have the arbitration conducted by telephone, by video, on written submissions only, or in the federal judicial district where you reside, and we will not object to that election.

Payment of filing, administrative, and arbitrator fees is governed by the AAA rules. Where you are a consumer and the AAA rules would require you to pay a fee that exceeds the cost of filing suit in your local court, QCRx will pay the difference. QCRx will not seek its attorneys’ fees from you unless the arbitrator determines that your claim was frivolous or brought for an improper purpose.

21.4 Who Decides Arbitrability

The arbitrator, and not any court, has exclusive authority to resolve threshold questions about the scope, interpretation, applicability, and enforceability of this Section, except that a court has exclusive authority to decide whether the class action waiver in Subsection 21.5 is enforceable.

21.5 Class Action Waiver

YOU AND QCRX AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING, MAY NOT CONSOLIDATE THE CLAIMS OF MORE THAN ONE PERSON WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES, AND MAY NOT AWARD RELIEF TO ANYONE WHO IS NOT A PARTY TO THE PROCEEDING.

You and QCRx also waive any right to a trial by jury for any claim covered by this Section.

21.6 Non-Severability of the Class Action Waiver

The class action waiver in Subsection 21.5 is an essential part of this Section and is not severable from it. If a court determines that the class action waiver is unenforceable as to a particular claim or a particular request for relief, then that claim or request must be brought in court rather than in arbitration, and it is severed from any claims that remain subject to arbitration. Under no circumstance will any class, collective, or representative proceeding be conducted in arbitration.

21.7 Claims Not Covered by This Section

The following are excluded from arbitration and from the class action waiver, and may be brought in a court of competent jurisdiction:

Claims for personal injury, wrongful death, or professional liability arising from the compounding, dispensing, or use of a medication.
Individual claims that qualify for small claims court, brought in that court and kept on an individual basis.
Claims seeking injunctive or other equitable relief to protect intellectual property, trade secrets, or confidential information.
Claims for public injunctive relief, to the extent applicable law provides that such claims may not be compelled to arbitration.
Claims alleging sexual assault or sexual harassment, which you may elect to bring in court under the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act.
Any other claim that applicable law provides may not be subject to a predispute arbitration agreement.

21.8 Coordinated Filings

If 25 or more individuals submit notices of dispute or arbitration demands raising substantially similar claims, and those individuals are represented by the same or coordinated counsel, the parties agree that the demands will be administered in sequential batches of no more than 50 at a time. The parties will select an equal number of demands for each batch, a single arbitrator will be appointed for each batch, and the parties will attempt to resolve the remaining demands in light of the outcomes. Any limitations period applicable to demands awaiting a batch is tolled from the date the demand was submitted. This subsection is intended to make resolution more efficient for both sides, and neither party waives any right by participating in it.

21.9 Survival and Severability

This Section survives termination of these Terms and any termination of your account or your use of the Site. Subject to Subsection 21.6, if any part of this Section other than the class action waiver is found unenforceable, that part is severed and the remainder of this Section continues to apply.

21.10 Your Right to Opt Out

You may opt out of this Section 21, including the agreement to arbitrate and the class action waiver, by sending written notice within 30 days of the date you first accepted these Terms. Send your notice to info@qcrxusa.com with the subject line "Arbitration Opt Out," or by mail to the address in Section 25. Your notice must include your full name, the address and email associated with your account or order, and a clear statement that you wish to opt out of arbitration.

Opting out is free, will not affect your ability to use the Site or purchase our products, and will not be held against you in any way. If you opt out, Section 22 governs how disputes are resolved. If you do not opt out within 30 days, you agree to be bound by this Section. An opt out applies only to the person who submits it.

22. Governing Law and Venue

These Terms are governed by the laws of the State of Nevada, without regard to its conflict of laws principles. Subject to Section 21, you and QCRx consent to the exclusive jurisdiction and venue of the state and federal courts located in Clark County, Nevada. Nothing in this Section deprives you of the protection of any mandatory consumer protection law of your state of residence.

23. Changes to These Terms

We may modify these Terms at any time. The updated version will be posted on the Site with a revised Last Updated date. Material changes will take effect thirty (30) days after posting. Your continued use of the Site after the effective date constitutes acceptance of the revised Terms. If you do not agree, stop using the Site.

24. General Provisions

Entire agreement. These Terms, together with the policies incorporated in Section 1 and any additional terms applicable to a specific product, promotion, or account, constitute the entire agreement between you and QCRx regarding the Site.

Severability. If any provision is held unenforceable, that provision will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in full force.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of assets.

Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including ingredient shortages, supplier failures, carrier disruptions, natural disasters, public health emergencies, and government action.

Headings. Section headings are for convenience only and do not affect interpretation.

25. Contact Us